Simple Ways to Lower Your Computer Support Costs

Use this tips to take care of many of your PC issues yourself!  If you need to assist you, maybe even a process audit, give us a call!

1. The 3 Finger Solute - The Reboot

Before you consider an issue a real computer support problem and call your computer consultant, always reboot first. Exit out of whatever files and programs you're working on. Then run through a Shutdown and Restart sequence to reboot your PC.

2. Do not count on a free Anti-Virus Program!

Have a strong defense to guard against expensive emergency computer support service calls for virus-related problems. Be sure every PC is protected and you get an update every day, if not every 2- 4 hours.

3.Your Employees Peronsal Computer is not Thier Personal Computer

Many end users in offices of all sizes mistakenly assume a personal computer (PC) is their personal asset and that they can install whatever software they like. Do not let users install whatever they want on thier PCs.

4. Assign a Software-Hardware Coordinator

This person will keep all software diskettes, CD-ROMs, license agreements and installation codes locked up. They should also approve ane control any changes to your computers.

5. Have Battery Backups on all PCs

Are your computers ready for brownouts, blackouts, surges and sags? Do you have adequate surge protection measures in place? Do you have an uninterruptible power supply (UPS) fully charged up, tested and ready to go?  If you answered "Not Sure" or "No," you're certainly not alone.

6. Are you backing up your data?

Don't wait until it is too late to answer this one! There are several free tools out there to assist with this. Contact us for an audit and recommendations.

7. Google it

Launch your Web browser to get solutions for common problems with software applications and operating systems. For example, with popular Microsoft products like Microsoft Office and Microsoft Windows, you can search Microsoft's online Knowledge Base at http://support.microsoft.com.

8. Windows Help File

If you are using Windows 7, the new Help File is great. I have found it to be the best knowledgebase Microsoft has included in one of their Operating Systems - and  don't overlook integrated Help functions available in most software applications.

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